Shipping policy

Shipping policy 

At FitMunch Hub, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.

 

Order Processing

  • Orders are processed within 1–2 business days after payment has been received and verified.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During promotions, holidays, or high-demand periods, processing times may be slightly longer.

 

Shipping Times

Estimated delivery times are:

Location

Delivery Time

Gauteng

2–3 business days

Major South African Cities

2–5 business days

Remote Areas

3–7 business days


Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

 

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and order size.


Free shipping may be offered on qualifying orders as advertised on our website.


Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS, allowing you to monitor your shipment’s progress.


Delivery Address

Customers are responsible for providing accurate delivery information.

FitMunch Hub will not be held responsible for delays or additional costs resulting from incorrect or incomplete addresses.


Failed Deliveries

If a delivery attempt is unsuccessful due to customer unavailability or incorrect information:

  • The courier may attempt redelivery.
  • Additional delivery charges may apply.
  • Orders returned to us may incur a reshipping fee.


Damaged or Missing Items

If your order arrives damaged or items are missing:

  1. Contact us within 48 hours of receiving your order.
  2. Provide your order number and supporting photos.
  3. We will investigate and resolve the issue as quickly as possible.


Delayed Shipments

While we strive to meet all delivery estimates, FitMunch Hub cannot guarantee delivery dates and is not liable for delays caused by courier services, weather conditions, strikes, customs procedures, or other circumstances beyond our control.


Contact Us

For shipping-related questions, please contact:


FitMunch Hub

Email: [semidollars012@gmail.com]